Case Study

Case Study: MSP for SembraCare

Executive Summary

SembraCare, a healthcare technology provider, sought to strengthen the compliance, and operational efficiency of its AWS environment while managing costs and simplifying procurement. SembraCare wanted a trusted partner to modernize its operations and align with industry regulations.

Customer Overview

SembraCare, a healthcare technology provider, submits Medicaid and VA billing with claims assistance electronically. Their business helps their customers grow and succeed in the home care domain. 

Situation

SembraCare faced challenges supporting their AWS environment. They wanted a strategic partner to enhance their experience, streamline cloud management, and improve operational efficiency. 

Task

SembraCare required a fully managed AWS solution to strengthen security, improve visibility, and optimize costs while ensuring high availability. They also sought to simplify procurement and accelerate cloud adoption through AWS Marketplace. The ideal partner would provide expert guidance, continuous monitoring, and hands-on support to manage their evolving infrastructure.  

Action

ATG implemented a comprehensive AWS management strategy, focusing on security, observability, cost efficiency, and operational resilience.

ATG Engagement & Expertise

  • Security & Compliance – Deployed AWS Security Services with HIPAA eligibility in mind
  • Observability & Cost Optimization – Integrated AWS services to improve monitoring and cost management. 
  • Backups & Resiliency – Automated AWS Backup with cross-region failover for disaster recovery. 
  • Managed Operations – Provided Elastic Engineering support for AWS, ensuring ongoing operational efficiency. 
  • Marketplace Adoption – Delivered services via AWS Marketplace, streamlining procurement and accelerating cloud adoption. 

Result

With ATG’s managed AWS services, SembraCare achieved full security compliance, improved system uptime through automated monitoring, and reduced operational costs. The AWS Marketplace integration streamlined procurement, accelerating service adoption.  

Today, SembraCare operates a secure, cost-efficient, and scalable AWS environment, supporting their continued growth and innovation. 

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